Last updated 9 November 2026
These terms
This website is run by INSAIT Solutions LLC (“INSAIT”, “we”, “us”), 4695 Chabot Drive, Suite #200, Pleasanton, CA 94588, USA. By using the site you agree to these terms. If you do not agree, please do not use it.
These terms cover the website only. A demo, pilot, product or service is governed by the separate written agreement we sign with you.
Using the site
You may use the site to learn about INSAIT, read our content, and contact us. Please do not:
- break the law, or help anyone else to, through the site;
- try to disrupt, overload or gain unauthorised access to the site or the systems behind it;
- test the site’s security without our permission. If you have found a vulnerability, please report it to us;
- copy or scrape the site’s content in bulk, or reuse it commercially;
- send us malware, spam, or anything you do not have the right to share;
- suggest you are connected with INSAIT, or endorsed by us, when you are not.
Our content
The text, images, designs, product names and logos on this site belong to INSAIT or to the people who licensed them to us. Customer and partner logos belong to their owners. You may view the site, share links to it, and quote short extracts from our Insights with credit and a link back. Anything else needs our written permission.
Information on the site
The site gives general information about INSAIT and our products. It is not medical, legal, financial or other professional advice, and it is not an offer to supply anything.
INSAIT products are decision-support tools: a person makes every decision. No accuracy rate, customer result or certification is claimed on this site, and what a product achieves on your workflow has to be measured on your workflow. The “Disclosures and product limitations” section at the bottom of every page sets this out in full. We may change, add or withdraw products and features at any time.
Other services and websites
The booking calendar on our Contact page is provided by Calendly, and Calendly’s own terms apply when you use it. Links to other websites, such as LinkedIn, Instagram and YouTube, are for convenience; we do not control those sites and are not responsible for them.
What you send us
Please do not send us confidential information before we have an agreement, such as a non-disclosure agreement, that covers it. If you send us ideas or feedback, we may use them without owing you anything. Personal information you send is handled under our Privacy Policy.
No warranty
We work to keep the site accurate and available, but it is provided “as is” and “as available”. To the extent the law allows, we make no promises that it will be error-free, uninterrupted, or free of harmful code, and we give no warranties of any kind about it, express or implied.
Limit on our liability
To the extent the law allows, INSAIT is not liable for any indirect, incidental, special or consequential loss, or for lost profits, data or business, arising from your use of the site. Our total liability for anything to do with the site is limited to US$100. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules. Disputes will be handled by the state or federal courts in Alameda County, California. If you use the site as a consumer, you keep any protections the mandatory law of your home country gives you.
Changes
We may update these terms from time to time. The date at the top shows when they last changed, and the version on this page is the one that applies.
Contact us
Questions about these terms: contacts@insaitsolutions.com or +1 (925) 587-6164.